Honest People – Quality Products – Innovative Technology – Excellent Service – Affordability
Standard of Excellence
Montavue is a world leader in the surveillance industry, whether it be for industrial, small business, or home applications, we got you covered. We invest heavily in our R&D to bring new products to the market that are cutting edge, but still competitively priced. You will notice the technology we put into every component. Our manufacturing process follows and exceeds industry standards, and quality is built into every component. That is why we stand behind our product with a 2-year warranty and option to extend up to 5 years.
Industry Leading Warranty Program
We provide a 2-year standard warranty on all of our surveillance products, which can be extended to a 3 or 5-year warranty. We are confident that our products will perform for years to come, so we feel comfortable offering you 2 years, plus an option for 3 or 5 at an affordable price. We want you to have peace of mind by not only having a surveillance system, but knowing that Montavue will stand behind it should something go wrong with it. Our option to extend your warranty up to 5 years at an affordable price is unheard of in this industry, and there is very little competition that will offer the same deal.
US-Based Tech Support with Quick Response
Montavue offers all US-based tech support with extremely fast response time. You will not be waiting on hold for over an hour or two like the competition, and then end up speaking to a foreigner that you can’t understand. As we respect and are cognizant of different cultures and their languages, we want you to be able to understand our tech support very clearly, so we can fix your problems and questions in the most efficient way possible. As we expand our operations we will always strive to provide tech support in the native language of the countries we do business in.
Free 3-Day Shipping
We know how exciting and important it is to have your surveillance system up and running. That is why we are giving free 3-day shipping on orders over $250. That is to anywhere in the continental US. When you place an order with us before 2PM MST, as long as there are no credit card or address issues, your order will ship same day and be there 3 days later. With the competition it may take 2-3 days to ship, and depending on where it is coming from, transit time might be another 6 days. So it may be 9 days or longer in some instances. Unacceptable for an industry that is very time sensitive.
60-Day Returns No Hassle
Our no hassle 60-day return policy is a bold move on our part as returns are very costly for an electronics business. We offer this generous policy as we believe that you will be very satisfied with our products, and if there are any issues we will take care of them immediately. We will take care of our customers so they don’t want to return their surveillance equipment, if there is any issue with the equipment itself or you need help setting it up, we will be ready to help and do whatever we can to make sure you are a happy and a satisfied Montavue customer.
We don’t fool you with Marketing
At Montavue we strive to be as transparent and up-front as possible about our equipment, their features, and limitations. We won’t sell you something that won’t add value to your surveillance system. There are plenty of new things out there, but just because it is the newest doesn’t mean it is better. With first generation products, not all technology is caught up to the new feature, such as how many megapixels a camera may have. That doesn’t automatically make a camera better.
Color Night Optics
Montavue continues to develop cutting-edge industry leading technology for our customers, and the Color Night Optics feature on our cameras is a testament to that. With Color Night Optics, you can now have color images in very low-light conditions due to our large image sensor. Our sensors produce a color image at only .08 Lux for our fixed lens cameras, and .005 lux for our large PTZ cameras, and .05 lux for our small PTZ cameras. Compare that to the competition.
HypeIR Night Vision
We continuously develop technology to deliver to our customers. Not only do we have Color Night Optics, we have HypeIR Night Vision, which is night vision on steroids that in some cases almost reaches 500 feet. You won’t believe how far IR will travel until you try some of our cameras with our HypeIR technology. For example, our MTZ2250-IR PTZ camera has 25x optical zoom, and then to match it is 492ft of HypeIR night vision. You won’t miss a thing day or night. It’s not just limited to our PTZ cameras, our turret and motorized cameras come with it as well, but at a little shorter distances of around 200ft.
We have added audio into 2 of our best and unique cameras, the MTT4870 87° Turret camera with HypeIR night vision, and our indoor MTZ2040-IR 4x optical zoom PTZ camera. Both of these cameras are very unique and offer extreme value to our customers. Our turret camera is one of a kind in our market, and gives customers the ability to record excellent video with listen-in audio recording. With the PTZ you can place that in any office, warehouse, bar or restaurant and be able to rotate 360°, zoom 4x, and listen in. Our competition has nothing to match these cameras. They may sell one camera that has audio, but the cameras lack features such as night vision and zoom capabilities with regards to the PTZ. People end up overpaying for a camera they won’t use except for the audio.
Security-Grade Hard Drives
At Montavue, we know that live viewing is a minimal part of your surveillance system. That is why we install only the best security grade hard drives in our NVR’s. Our NVR’s are equipped with industry leading Seagate security hard drives that are precisely tuned to manage high workloads of writing and reading. Those are the two functions of your hard drives, writing is storing your video on the disk, and reading is when you need to review the footage.
Our surveillance grade hard drives are made to be very reliable, as they differ from a normal computer hard drive or storage hard drive in the sense that they are writing all the time, and that is it’s most important function. Whereas a computer hard drive is reading most of the time. Our Seagate hard drives have a failure rate of less than 1% per year, and an MTBF rating (Mean Time Between Failure) of over 1 million hours of recording.
Free Mobile Viewing App – MontavueGo
Our self developed MontavueGO mobile viewing app is a totally free service that comes with all Montavue systems, and is very simple to set up within minutes. This allows you to monitor your Montavue security system from around the world using your Android, iOS, Mac, and PC from wherever you have access to the internet.
Our leading MontavueGO application will give you unlimited ability to:
- View live streams and playback footage stored on your NVR remotely
- Send your mobile device push notifications when motion is detected
- You will be able to control your Pan-Tilt-Zoom (PTZ) camera from your mobile device or computer
- Setup an E-Map to know exactly where each camera is by creating a diagram
- Super simple setup with the scan of a QR Code or entry of a serial number, no need for port forwarding or DDNS registration
- Creates an easy to review list of all motion triggered events with video snapshots of each incident
- Allows you to store video recordings on your PC from around the world, and transfer to USB drives
- Add up to 256 devices or 2000 channels on one account for viewing of NVR’s and cameras from multiple locations